Build your evaluation around the work you own.

Operations

You own throughput, accuracy, and what happens on the floor when something does not match the paperwork.

1. 01How is a shipment received against the order, and what happens to an unmanifested item?
2. 02How are grading standards defined, and how consistently are they applied across benches?
3. 03Where can I see work in progress by stage and site, and where work is backing up?

1. 01Receive a mixed load with one exception
2. 02Audit, sanitize, and grade a unit
3. 03Locate, commit, and ship from inventory

Finance & leadership

You own margin, settlement accuracy, and whether the numbers hold up when clients and auditors ask how they were reached.

1. 01How do contract terms — valuation basis, grading devaluation, and charges — carry into a settlement?
2. 02What review and approval happens before a settlement reaches the client?
3. 03How do settlements and resale invoices reach accounting?

1. 01A client contract with revenue share and charges
2. 02A lot settled with grading devaluation
3. 03Finance review and the client settlement report

IT & security

You own the systems around RazorERP, the data inside it, and the evidence your security review requires.

1. 01Which systems need to connect, which records move, and who supports each connection?
2. 02What does the ISO/IEC 27001 certificate cover, and what documentation can we review?
3. 03How is data migrated, validated, and exported at the end of a contract?

1. 01Integration scope for your systems
2. 02Security documentation walkthrough
3. 03Migration and data-export approach

Client services

You own the client relationship: what customers can see, the evidence they receive, and how quickly you can answer them.

1. 01What can a client see in the portal, and who controls their access?
2. 02How does data-destruction evidence for a specific asset reach the client?
3. 03How are open exceptions communicated before a settlement is published?

1. 01A job as the client sees it in the portal
2. 02Tracing one asset’s custody and evidence
3. 03Publishing a settlement and client report