Contracts & SLAs
Put every client agreement to work in the workflow.
Store the commercial and service terms for each client — pricing models, fees, and processing commitments — so operations and finance apply them consistently.
What it does
01Client contractsCapture the terms that govern each relationship.
02Pricing modelsPurchase, revenue share, or fee-based arrangements as your business uses them.
03Fees and chargesApply logistics, processing, and service fees by contract.
04Service commitmentsKeep the turnaround and reporting obligations you agreed in view.
How the work flows
A typical sequence. Your configuration is agreed during implementation.
- 01AgreeTerms are recorded on the client contract.
- 02ExecuteJobs inherit the contract.
- 03MonitorTeams see commitments in context.
- 04SettleSettlement applies the agreed terms.
In practice
Questions buyers ask
Can one client have several contracts?
Contracts are associated with clients and jobs; your implementation team models your current agreements during discovery.
Do contract terms flow into settlements?
Yes. Settlements are calculated from the terms recorded on the contract.
See contracts & slas applied to your operation.
Bring a real example — a receipt, a lot, a settlement — and we will walk through it.