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Erasure & diagnostics · Diagnostics & imaging
SoftThinks + RazorERP

Connect bench diagnostics to the asset you are grading.

Diagnostic and imaging tools tell technicians what works, what needs repair, and what is ready to sell. Review how SoftThinks results relate to audit and grading in RazorERP, so grades reflect tested condition.

Why teams connect SoftThinks

In refurbishment, the grade drives price, and the test result should drive the grade. When diagnostics live in one tool and grades in another, technicians re-key results and inconsistencies surface later as returns.

This page covers the bench workflow — testing, imaging, technician judgement, and grade — and what to review before implementation.

SoftThinks Deployment Suite supports device preparation including diagnostics, imaging, and data wiping. Confirm which modules and results are included in your RazorERP configuration.

Who it’s for
  • Refurbishment benches and technicians
  • Production supervisors
  • Quality and returns teams

How the workflow fits together

The business workflow this connection supports. What transfers, in which direction, and when is confirmed with you during discovery.

RazorERP
Your team · review
SoftThinks
  1. STEP 01Asset at the benchThe unit is queued for audit.
  2. STEP 02Diagnostics or imagingTechnicians run SoftThinks tests or apply an image.
  3. STEP 03Technician judgementResults inform repair decisions and grade.
  4. STEP 04Grade recordedThe grade and notes are kept on the asset.
  5. STEP 05Sell or repairThe unit moves to inventory or to repair.

Use cases

01Test results informing gradeGround cosmetic and functional grades in tested condition.
02Repair triageIdentify units for repair or parts harvesting.
03Imaging before salePrepare refurbished units with a known software image.
04Consistent benchesApply the same process at every station.

Evaluation & setup

What to prepare, and the questions we work through with your team before configuration.

What to bring
  • Which SoftThinks products you use, and for what
  • Your grading standard
  • Number of bench stations
  • Device types you process
Questions we review with you
  1. 01Which results should be retained with the asset?
  2. 02Should results inform grade directly, or through technician judgement?
  3. 03How should failed tests route the unit?
  4. 04Is imaging part of your refurbishment process?

Frequently asked questions

Which SoftThinks products work with RazorERP?

Tell us which SoftThinks product, edition, and records you need to connect. We will review compatibility and configuration with you before you commit.

Can SoftThinks be used for data wiping?

SoftThinks Deployment Suite includes data-wiping capabilities. If you use it for sanitization, tell us which modules you run and what evidence your clients expect; we will review how those results fit your asset records.

Can we use our own grading scale?

Yes. Grading standards are configured during implementation.

Can technicians add photos?

Multi-webcam image capture lets technicians document condition alongside test results.

Discuss your bench workflow.

Tell us which SoftThinks setup and records you need to connect; we will review compatibility and configuration with you.

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